The National Grange of the Order of Patrons of Husbandry
Action Alert Updates


Stay Secure Online and Decrease Spam Email!

08/25/2003


Online Security

Every time you buy stuff online, do your banking or pay bills over the Internet, check in with your office by e-mail or just surf the Web for fun, you open a gateway to the personal information on your computer-including credit-card numbers, bank balances and more. You may also be in for costly computer repairs and lost data, due to damaging computer viruses that can invade your computer through e-mail connections.

Fortunately, there are steps you can take to protect your computer, your information and your peace of mind from computer creeps who try to slow down a network operation, or worse yet, steal personal information to commit a crime. Here are some tips to help you, from the security experts at the Federal Trade Commission (FTC):

  • Make sure your passwords have both letters and numbers, and are at least eight characters long. Avoid common words: some hackers use programs that can try every word in the dictionary. Don't use your personal information, your login name or adjacent keys on the keyboard as passwords-and don't share your passwords online or over the phone.
  • Protect yourself from viruses by installing anti-virus software and updating it regularly. You can download anti-virus software from the Web sites of software companies, or buy it in retail stores; the best recognize old and new viruses and update automatically.
  • Prevent unauthorized access to your computer through firewall software or hardware, especially if you are a high-speed user. A properly configured firewall makes it tougher for hackers to locate your computer. Firewalls are also designed to prevent hackers from getting into your programs and files. Some recently released operating system software and some hardware devices come with a built-in firewall. Some firewalls block outgoing information as well as incoming files. That stops hackers from planting programs called spyware-that cause your computer to send out your personal information without your approval.
  • Don't open a file attached to an e-mail unless you are expecting it or know what it contains. If you send an attachment, type a message explaining what it is. Never forward any e-mail warning about a new virus. It may be a hoax and could be used to spread a virus.
  • When something bad happens-you think you've been hacked or infected by a virus - e-mail a report of the incident to your Internet provider and the hacker's Internet provider, if you can tell what it is, as well as your software vendor.

To learn more, click here or call toll free 1-877-FTC-HELP (1-877-382-4357).

Beginner's Guide to Computer Security
Security Test

Email Server Security

Typically, an email spammer buys a list of email addresses from a list broker, who compiles it by "harvesting" addresses from the Internet. If your email address appears in a newsgroup posting, on a website, in a chat room, or in an online service's membership directory, it may find its way onto these lists. The marketer then uses special software that can send hundreds of thousands - even millions - of email messages to the addresses at the click of a mouse.

How To Reduce the Amount of Spam

  • Try not to display your email address in public. That includes newsgroup postings, chat rooms, websites or in an online service's membership directory. You may want to opt out of member directories for your online services; spammers may use them to harvest addresses.
  • Check the privacy policy when you submit your address to a website. See if it allows the company to sell your address. You may want to opt out of this provision, if possible, or not submit your address at all to websites that won't protect it.
  • Read and understand the entire form before you transmit personal information through a website. Some websites allow you to opt out of receiving email from their "partners" - but you may have to uncheck a preselected box if you want to opt out.
  • Decide if you want to use two email addresses - one for personal messages and one for newsgroups and chat rooms. You also might consider using a disposable email address service that creates a separate email address that forwards to your permanent account. If one of the disposable addresses begins to receive spam, you can shut it off without affecting your permanent address.
  • Use a unique email address. Your choice of email addresses may affect the amount of spam you receive. Spammers use "dictionary attacks" to sort through possible name combinations at large Internet Service Providers (ISPs) or email services, hoping to find a valid address. Thus, a common name such as joe may get more spam than a more unique name like jd51x02oe. Of course, there is a downside - it's harder to remember an unusual email address.
  • Use an email filter. Check your email account to see if it provides a tool to filter out potential spam or a way to channel spam into a bulk email folder. You might want to consider these options when you're choosing which Internet Service Provider (ISP) to use.

What You Can Do With the Spam In Your In-Box

Report it to the Federal Trade Commission. Send a copy of unwanted or deceptive messages to uce@ftc.gov. The FTC uses the unsolicited emails stored in this database to pursue law enforcement actions against people who send deceptive spam email.

Let the FTC know if a "remove me" request is not honored. If you want to complain about a removal link that doesn't work or not being able to unsubcribe from a list, you can fill out the FTC's online complaint form. Click here to file a complaint. Your complaint will be added to the FTC's Consumer Sentinel database and made available to hundreds of law enforcement and consumer protection agencies.

Whenever you complain about spam, it's important to include the full email header. The information in the header makes it possible for consumer protection agencies to follow up on your complaint.

Send a copy of the spam to your ISP's abuse desk. Often the email address is abuse@yourispname.com or postmaster@yourispname.com. By doing this, you can let the ISP know about the spam problem on their system and help them to stop it in the future. Make sure to include a copy of the spam, along with the full email header. At the top of the message, state that you're complaining about being spammed.

Complain to the sender's ISP. Most ISPs want to cut off spammers who abuse their system. Again, make sure to include a copy of the message and header information and state that you're complaining about spam.

FTC Press Release -- Law Enforcement Posse Tackles Internet
Scammers, Deceptive Spammers
FTC Staff Releases Report: False Claims In Spam

If you have any questions or comments please contact Legislative Research Analyst Chil-Sook Hwang by fax: 202-347-1091 or by phone: 1-888-4GRANGE, ext 109. Thank you for your grassroots participation in the National Grange Legislative program.

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